In the following privacy policy statements any reference to ‘us, ‘we’ or ‘our’ means Cameon Ltd; any reference to ’you’ or ‘your’ means the person whose personal information (as defined by the Information Commissioner’s Office – ICO) we collect and process.

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We are committed to protecting your privacy and to ensuring compliance with the General Data Protection Regulation (GDPR) and any associated legislation in the way we use your personal information.

Data submitted by you during your dealings with us (including some personal information) will be processed by us to provide you with the services and/or goods you have ordered, for invoicing and accounting purposes and to keep records of the transaction.

If you decide to continue using our services, you are confirming your agreement with the policy stated below.

Your personal information

For the purposes of this policy, the following data is considered ‘personal information’ (‘information’):

• Name and job title
• Name of organisation
• Contact address (postal)
• Email address
• Phone number
• Purchase history
• Other information which may help us to offer you appropriate courses, products or services in the future

We may collect the following personal information when you use our website:

• Your name and email address
• Information required to complete your registration
• Information required to process and complete an order
• Your IP address – which may be used for site analytics

We only collect information required to set up your account or process and complete your order.

If you provide information about another person e.g. a colleague you are registering as a delegate on one of our courses/events, you must obtain their express consent and ensure they are fully aware of how their personal information may be used by us, as detailed in this policy. Any information provided to us will be deemed to have been given with that person’s permission.

Information we collect will be retained by us to facilitate any future transactions with you and may be used for marketing purposes by us.

We do not disclose any information you provide to us to any third parties except to the extent necessary to process and complete your order.

Our use of cookies

We use technology to track the patterns of behaviour of visitors to our website.

This includes transferring a small file (‘cookie’) on your computer, mobile phone or other device used to access our website – which enables it to be identified as you visit pages on our website and keeps track of your order as you progress through an order process.

We use information collected in this way to:

• identify when you visit our website and when you are signed in to it
• help us analyse the effectiveness of our website and understand how it is being used e.g. the number of visits, return visits, the most popular pages on our website etc
• to review and improve the design, content and functionality of the website to make it more relevant and interesting to you

Cookies do not give us any access to your computer or any information about you other than the details you decide to provide to us.

You can modify your browser settings to refuse cookies but your use of our website may be affected if you do so; you may not be able to access some pages and/or services.

You can find more information about cookies and their use at http://www.allaboutcookies.org

If you have any questions and/or comments about privacy, please contact us.

Payment information

We do not store any payments details on our website. All credit/debit card payments are processed and verified by PayPal. You can view details of PayPal’s privacy policy at https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Use of your personal information

We do not disclose any information you provide to us to any third parties except:

• to the extent necessary to process and complete your order and payment e.g. we may need to pass your name, address and phone number to a distribution company to facilitate the delivery of a product you have ordered on our website
• to the extent necessary for an outsourced organisation to provide a legitimate service to us e.g. providing a secure system for taking payments or maintaining our internal records
• as required by the law

At any time, you can ask us for details of the personal information we are holding about you. Please contact us with your request.

Retention of your personal information

We are committed to ensuring that all data collected by us is used in compliance with the General Data Protection Regulation (GDPR) and any other applicable privacy legislation.

All personal information we collect is used to:

• process orders
• maintain records
• facilitate the provision of on-going services and/or support
• comply with legal requirements
• to contact you for legitimate interest purposes (as defined by the ICO) e.g. direct marketing of our services and/or products

Unless you ask us to remove your personal information, we will retain it for up to 7 years from our last contact with you to ensure we can keep you advised of any need to renew or revalidate an existing training qualification and/or certification.

At any time, you can ask us for details of the personal information we are holding about you. Please contact us with your request.

At any time, you can decide to unsubscribe from receiving future communications from us. Please contact us with your request to be removed from our records – please type the word ‘unsubscribe’ in the message field.

We will process your request once we have confirmed your identity.

Security of information

We are committed to maintaining and improving information security.

We use outsourced secure systems for maintaining our internal records and we adopt the following policies to protect your personal information:

• we ensure that access to your information is restricted to authorised individuals with a legitimate reason for gaining such access
• we prevent your information from being altered or deleted by any unauthorised person

Links to other websites

Our website contains links to other relevant websites e.g. government departments/bodies.

We do not provide any warranties or guarantees for the protection or privacy of any information you decide to submit to any website other than our own. Please ensure you consider the data protection and privacy policy of every website prior to submitting any personal information.

Our contact details

If you have any questions, please contact us via our website or as follows:

T: +44 (0) 131 334 1929

E: danger@cameon.com

Date

This policy was last updated on 21 May 2018.